FAQs

How can I place an order?

Simply browse our collection, select your preferred saree, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

What payment methods do you accept?

We accept secure online payments through major payment methods, including UPI, debit cards, credit cards, net banking, and Cash on Delivery (COD) where available.

How long does delivery take?

• Prepaid Orders: 4–5 business days

• COD Orders: 5–6 business days

Delivery times may vary depending on your location.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on eligible orders. COD orders require verification via call or WhatsApp before dispatch.

How can I track my order?

Once your order is shipped, you will receive tracking details via email or WhatsApp.

What is your return and exchange policy?

We offer exchanges for size issues and accept returns only for damaged, defective, or incorrect products. Requests must be made within 5 days of delivery.

Do I need an unboxing video for returns or exchanges?

Yes, a clear unboxing video is required for all return and exchange requests to help us verify the issue.

Can I cancel my order?

Orders can be canceled before they are dispatched. Once shipped, orders cannot be canceled.

Do you ship across India?

Yes, we deliver across India through trusted courier partners.

Do you offer international shipping?

Currently, we ship only within India.

How can I contact customer support?

You can reach us through:

Email: Care@kaverivedasaree.com

Call/WhatsApp: +91 92136 31735

Working Hours: Monday–Saturday, 10:00 AM – 6:30 PM